This is an overview of the LatitudeLearning® system and browser recommendations that help ensure the effective launch of e-learning courses and the use of LMS features in general. While the LMS and your courses may continue functioning on older devices, operating systems, and browser versions, the best results will be achieved using more recent versions. Latitude may limit its LMS enhancements and issue resolutions to supported versions only.
NETWORK CAPACITY
Minimum Connection Speed: 1Mbps (megabits per second)
SUPPORTED PLATFORMS AND BROWSERS
Windows-based Desktops and Laptops
Windows 10 and above with one of the following evergreen browsers, current version and two previous versions, unless otherwise specified:
- Google Chrome
- Microsoft Edge (Chromium-based version 79+)
- Mozilla Firefox
- Opera
Mac-based Desktops and Laptops
macOS 13 “Ventura” or later and one of the following browsers, current version and two previous versions, unless otherwise specified:
- Apple Safari
- Google Chrome
- Microsoft Edge (Chromium-based version 79+)
- Mozilla Firefox
iPad and iPhone Devices
iOS 16 or later and one of the following browsers, current version and two previous versions, unless otherwise specified:
- Apple Mobile Safari
- Google Chrome Mobile
Android Devices
Android 10.0 or later and Google Chrome Mobile
ADDITIONAL INFORMATION
- Third Party Cookies and JavaScript must be enabled and acceptedin your browser security settings
- Pop-up blockers must be disabled.
- We cannot guarantee our product will function with certain browser plug-ins, extensions, and add-ons. We are aware of potential issues with course launch in browsers that have the Adobe Acrobat extension enabled.
- Flash is no longer supported by Adobe and, therefore, no longer supported in the LMS. Latitude has removed all Flash from the LMS features. Customers are responsible for updating any Flash-based eLearning content to HTML5 format for a successful course launch.
- Customers experiencing issues receiving Latitude system-generated email notifications may need to have their Information Technology staff whitelist (safe list) our IP addresses or domains. Please contact Support@LatitudeLearning.com for details.
- We do not test our products on Chromebooks and similar devices and cannot guarantee content will work on that platform.