eLearning Courses

This document assumes preliminary understanding of the basic steps to Add a Course. It covers additional fields exposed upon selecting eLearning as the Delivery Method and the additional tabs exposed after saving the record.

Feature Overview and Requirements

Determine if Your eLearning Content is Compatible

Our Learning Management System is SCORM 1.2 and 2004 compliant. Hosting only SCORM-conformant content helps to ensure proper communication between the course and the LMS for launch and status tracking.

The LMS does not require use of a specific course authoring tool (e.g. Articulate, Captivate, Lectora), but instead relies on industry course development and communication standards. LatitudeLearning does not provide eLearning content support. All questions and concerns regarding course behavior and transcript results should be directed to the course developer or the support staff for your authoring tool.

Prepare a SCORM-conformant Content File for Upload

When you are ready to publish an eLearning course from your authoring tool, be sure to select the standard for LMS Output SCORM 1.2 or SCORM 2004 (1st, 2nd, and 3rd editions). The LMS Reporting Statuses Passed/Incomplete and Passed/Failed both work. If scoring problems arise, republish with Passed/Failed if offered by the authoring tool.

THE USER EXPERIENCE: Uploading New Content to an Existing Course

The LMS allows Portal Administrators to upload new content to an existing eLearning course at any time. However, before doing so, consider the impact on student users.

Users who have never enrolled in the course or have enrolled but never launched will get the new content with no issues.
If you did not deploy the content using the Clear Progress flag, users who have launched the course with the older content may have bookmarking and SCORM CMI data associated with the original launch. It is possible that relaunching the course with new content may lead to launch issues, including 102 Sequencing errors. This is because the LMS is unable to match where they left off in the original content now that new content is in place.LatitudeLearning ClientCare can clear CMI data associated if provided the username and course code. Canceling the enrollment and re-enrolling will also fix the issue.

Shortcuts

Feature Overview and Requirements
Step-by-Step and Field Descriptions
Use Cases and Examples
FAQs

Video

Useful Links

Shortcuts

Add a Course
Prerequisites
Equivalencies
Update/Series
Enroll Others

Step by Step Procedure and Field Description

These steps cover the eLearning/SCORM-specific actions necessary to continue course configuration for eLearning delivery method courses in addition to those found on the general Add a Course page.
The following are found on the Add Course or Edit Course pages.

General Information Section

*Delivery Method: Select eLearning. This is only possible during course creation.
Can Relaunch: Select Yes or No to indicate whether students can relaunch course content after achieving a completed status for the purpose of review. Default: Yes

Note: This allows review of course content without getting a new transcript. If the course content allows quiz retries, a student could relaunch to improve a failed score. The best score is always saved.

Click Add Course or Submit (during Edit Course) to save.

SCORM Tab

Pre-deployment steps to add a SCORM package to the course.

Open the SCORM tab.
Click Choose File to select and upload a SCORM-compliant .zip file under the 360 MB size limit.
*Deployment Type: Select the type of deployment requested. Default is Full Package and this is the recommended setting.
*Language: Select the Language relevant to the SCORM package being deployed.

Note: Load additional language versions after others have completed processing by selecting a new language and translated SCORM package.To learn more about multi-language SCORM options, watch this VIDEO.
Validate Sequencing: Disabled by default. Enable only if there are issues with course launch caused by lack of or incomplete sequencing produced in some authoring tools. Rarely necessary.
Clear Progress: Disabled by default. Enable if overwriting the existing SCORM content to clear the SCORM CMI data for users who are currently in-progress in or have completed a previous version of the course. This eliminates potential synchronization errors in the progress bookmarking between the old and new versions.
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Frequently Asked Questions

Why didn't my SCORM package load?

Please review the requirements in this section to ensure your file is LMS-compliant.

Why are students having problems completing a course?

If your course launches correctly in the LMS, but all or some users are having difficulty getting a successful completion, these are common issues:

The LMS window and the course content “launch” window/tab must be open concurrently. If a student closes the LMS window, the SCORM engine cannot properly update score and status.
Any interruption in network connectivity while a student is taking the course can interrupt or disconnect communication of status between the LMS and the course.
Course configuration in the authoring tool may be problematic:
- Success/completion factors are not being fully met by the student. Making them aware of the success factors or helping create navigation and workflows that guide them toward full completion can help.
- The student does not navigate or exit the course in a way that triggers submission of final status or score to the LMS. For instance, if a final “Finish” button submits scores to the LMS but the user simply closes the course window.
- Publishing settings such as “Report status to LMS as” can cause issues with the LMS and may need to be altered if initial attempts fail. These are the settings that tell the system to report as “Passed/Incomplete”, “Passed/Failed”, “Complete/Incomplete”, etc. Using “Passed/Incomplete” is usually successful.